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12/02/2009 21:11:36
That's a shame. Good that Paul made the call before the day though.
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12/02/2009 22:13:03
Just replaced it with Oulton Park next Saturday instead - go on Tim, you know you want to join us... ;)
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12/02/2009 22:19:45
With Beford being cancelled due to the now boring news of snow messing up everything, has anybody that was going to Beford booked them selves in to Oulton Park the week after?
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12/02/2009 22:22:21
Lets get real ...Oulton Park next Saturday is impossible for some of us ....
It is too soon to make arrangements and for some of us on the South coast it will be like travelling to the North Pole ...Or further ...
Time for a refund or another Track Day at Bedford later in the year ....
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12/02/2009 22:50:30
Hi
Just to add to the post by Jennifer, a 2nd email was sent this evening offering a number of options, including a FULL REFUND.
This was sent to everyone, as was the first email. If it didn't come through please contact me at [email]paul@lotus-on-track.com[/email] - it's worthwhile checking spam folders etc just in case.
[QUOTE] [FONT="]Hi All[/FONT]
[FONT="] [/FONT]
[FONT="]Hopefully you will have all read my earlier email informing you of the cancellation of this Saturdays track day at Bedford.[/FONT]
[FONT="] [/FONT]
[FONT="]We have looked at the options open to us, including running a replacement date. However, there’s not any suitable dates available thus we would like to make the following offers as a replacement which we would hope you agree are fair:[/FONT]
[FONT="] [/FONT]
[FONT="]1)[FONT="] [/FONT][/FONT][FONT="]Full refund (was either £109 or £125 depending on when you paid)[/FONT]
[FONT="]2)[FONT="] [/FONT][/FONT][FONT="]Lotus on Track credit note of original amount paid [B][COLOR=red]PLUS[/COLOR][/B][COLOR=black] plus extra £25[/COLOR][/FONT]
[FONT="]3)[FONT="] [/FONT][/FONT][FONT="]Oulton Park – Saturday 21st February (£125) [B][COLOR=red]PLUS[/COLOR][/B] any ONE LoT evening track day of your choice in 2009[/FONT]
[FONT="]4)[FONT="] [/FONT][/FONT][FONT="]Snetterton – Bank Holiday Easter Monday – 13th April [B][COLOR=red](£150) [/COLOR][/B]*new date*[/FONT]
[FONT="]5)[FONT="] [/FONT][/FONT][FONT="]Any one LoT evening track day at Bedford, Brands Hatch, Donington or Silverstone GP [B][COLOR=red]PLUS[/COLOR][/B] £50 LoT Gift Voucher [/FONT]
[FONT="] [/FONT]
[FONT="]For option 5 we will be adding 3 more evenings to those listed on [URL="http://www.lotus-on-track.com/events.html"]http://www.lotus-on-track.com/events.html[/URL] - they include Donington Park (GP) – 18/5, Donington Park (National) – 6/7, Donington Park (GP) – 10/8 [/FONT]
[FONT="] [/FONT]
[FONT="]Please let me know which option you would like to take ASAP, once again please accept our apologies for this cancellation, feedback from the initial email was positive with you all being understanding – this is appreciated![/FONT]
[FONT="] [/FONT]
[FONT="]We will attempt to sort refunds, credits or move you to new events within 48hrs. [/FONT]
[FONT="] [/FONT]
[FONT="]The above are offered as a one off and do not affect our Terms & Conditions we hope you will agree that these are fair.[/FONT]
[FONT="] [/FONT]
[COLOR=black][FONT="]Regards
[/FONT][/COLOR][COLOR=black][FONT="]
[/FONT][/COLOR][B][COLOR=black][FONT="]Paul Golding
[/FONT][/COLOR][/B][/QUOTE]
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12/02/2009 22:56:27
Thanks for that info ...Have just received a Mail from Paul explaining he had an incorrect Mail address for me ..
All should be OK now ...Gary ..
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13/02/2009 08:05:54
It's a shame it's been cancelled guys but I think Paul of LOT is being more than generous in his offers of alternatives and reimbursement:D
What a nice chap he is !
Stu
MGOT
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